Frequently asked questions

Vecinoti is a management platform for residential communities: control access, share notices, manage amenity bookings, and track resident requests — all from one place.

The resident authorizes their visitor, delivery, or provider in the app and generates a pass with a QR code. The gate scans it on arrival and the resident gets a notification.

Yes, validation happens online to keep the log up to date. If connectivity drops, the pass shows the visitor's details for manual verification.

No. The service is contracted by the community's administration; residents use the app at no cost.

We protect your information with encryption and access controls, and only use it to run your community's service. See our Privacy Policy for details.

Yes. You can link several units to your account and switch between them whenever you need.